Patient Satisfaction Survey List |
Top Previous Next |
|
From the Assessments...Patient Satisfaction Survey menu select List. The listing shows all administrations with average ratings and scores. Reports and graphs can be generated from the Listing window or from the Reports menu.
Delete an administration You can, if necessary, delete an administration from the survey list. Select a row from the list of all administrations. Click the Delete button.
Reports and Graphs Click Report to generate a report, or click Graph to generate a graph. By default, reports and graphs show results for the current month with filter selections set for All.
Filter Click the Filter button to change filter settings to show results by provider, insurance company, and/or program. Click Refresh to generate a new report or graph when you change date filter on preview screen.
Click Print in the preview screen to print. The aggregate report on discharged patients lists satisfaction ranges with corresponding percentages and number of respondents scoring in a given range. Factors are listed with average ratings (e.g., Access to Care, Physical Surroundings, etc.). There is also a breakdown of average ratings for individual items. Patient Satisfaction Graphs The aggregate graph shows the six factor scores and the overall satisfaction score. The number of administrations for discharged patients is displayed in the preview screen in a box labeled N in the upper right corner. The graph can be generated either form the Reports, Graphs menu or from the Assessments menu.
See Also |