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  QuicDoc® and Office Therapy® E-Newsletter

From the desk of James B. Miller, Director of Compliance and Quality Control

It's a good thing March has 31 days because it's a month that's packed with events and holidays! From National Professional Social Work Month to St. Patrick's Day to Women's History Month, we have lots to celebrate! DocuTrac pays tribute to social workers and women whose dedication and contributions add to the well being of all people.

March also is the month of the spring equinox, one of two times a year when the sun shines directly on the equator and the length of day and night is nearly equal. In the spring we mark this as a time of rebirth as the warmth brings forth flowers, tree buds, and the anticipation of another summer in the sun.

And Spring is on the horizon here at DocuTrac! We are getting ready to launch a brand new website to make things easy for you. Some of the features include a live chat system and a section on "hot news topics." It is our continuing commitment to offer you the level of superior service that has been the hallmark of our company since 1993. We are constantly looking for ways to make things easy for you to speed through the necessary documentation and billing aspects of your day so that you can spend more time with your patients.

  QuicDoc Office in the Cloud

QuicDoc Office combines QuicDoc EMR and Office Therapy PM Professional Edition Software, and now QuicDoc Office is available in the Cloud as an internet accessible solution!

QuicDoc Office provides practices of all sizes great advantages in data accessibility and security. Click here for more information.

  Lunch and Learn Sessions - Fridays in March

Due to the overwhelming positive response from our December webinar, we are very happy to announce that we will be hosting a series of question and answer sessions on Fridays at noon throughout the month of March. Each session will be an hour long, and provides an opportunity to ask any questions you may have regarding behavioral health billing and insurance practices.

Event information, including a link to register, will be sent via email. We hope you are able to join us!

  QuicDoc and Office Therapy Knowledgebase

We are continually updating our Knowledgebase (KB) with new articles for Office Therapy Professional and QuicDoc Professional and Enterprise. If you use Office Therapy and are e-filing, this is the place where you will find help with common errors that result in claim rejections.

mental health systemsWorking together as a team, DocuTrac Support, Sales, and Development staff all contribute KB articles to provide useful and accurate answers to customers’ questions.

Click HERE to visit the Knowledgebase and subscribe to updates for recently added articles.

  Updated Technical Support Policies for Non-Maintenance Users

In an effort to increase efficiency and continue to offer superior support, effective April 1, 2013, we will no longer be able to offer free email and fax support to our customers who do not have a maintenance plan in effect.

We will, however, be happy to assist Office Therapy and/or QuicDoc users who are not on maintenance for a per incident fee*. If you are not currently on maintenance, we encourage you to purchase maintenance by April 1, 2013 to avoid per incident fees.

Please call our Sales Department at 800-850-8510 for more information.

*Some restrictions apply

  Retired Versions

As noted in our February Newsletter, we will be retiring all versions of QuicDoc and Office Therapy prior to Version 9 effective April 1st, 2013.

If you are current on maintenance, we encourage you to update to the latest versions of our software as soon as possible.

For changes to our policy and information on retiring versions, please click here.

  CPT Revisions and Updates

The American Medical Association recently released a revision to the 2013 CPT Code Manual. This revision allows the reporting of Prolonged Services if applicable.

See page three of the AMA Corrections Document - CPT 2013 for more information.

  Notable Quote

Be kind whenever possible. It is always possible.

Dalai Lama

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Phone: 800-850-8510
Webpage: http://www.quicdoc.com
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