Support Options

e-Mail Support

The Support form for QuicDoc® and Office Therapy™ is an on-line form. Using the form is an easy way to get answers to your questions, and it provide us with important information we need in order to assist you.

Click HERE to submit a Support Form to our Technical Support Department.
Support Forms are generally answered by the end of the next business day.

Fax Support

Fax your question(s) to our Support Team. Your question may be faxed to 301/766-4097.

Click HERE to view a fax form that can be saved, copied, and used to contact us.

Phone Support

Contact DTI Technical Support by phone. Technical Support hours of operation are Mon-Fri 9 AM-5 PM EST.
DTI Support Phone Number: 301 766-4130
If you are not currently on Maintenance, there will be an incident fee for the phone call.
To obtain Maintenance, E-mail, or call 800-850-8510.

NOTE:  E-mailing and Faxing questions are a FREE service provided your question pertains to a supported product and version number.
Please click HERE to view more information about Technical Support.
 

As a special benefit to our loyal customers with annual maintenance, we now offer web based tech support sessions.

Click Here to Chat Live with a Technical Support Representative! Mon-Fri 9 AM-4:30 PM EST
 

QuicDoc is a Registered Trademark, and Office Therapy and Office-To-Go are Trademarks of DocuTrac, Incorporated.
Copyright © 2006, All Rights Reserved