Office Therapy® HIPAA Compliant Electronic Filing

Office Therapy Electronic Claims submission saves you time and money.

By processing claims electronically you can improve your cash flow, reduce costs, and save time.

A paper claim can take about 45 days for reimbursement, but the average payment time for electronic claims is 14 days. A practice that submits 200 electronic claims per month may save as much as $746 per month in labor, postage, and office supplies.

How it Works

Office Therapy generates a HIPAA Compliant file containing your claim information using information you have already entered into the program. After this file is created, you may send it to the clearinghouse of your choice.

The clearinghouse can quickly tell you about problems that may exist in your claim without waiting for the insurance company to inform you. Allowing you to fix a problem and resubmit the claim all in the same day.

The clearinghouse will then send your claims file on to the individual insurance payers for payment.

Depending on the Clearinghouse that you choose, additional Clearinghouse fees may apply.

Office Therapy Requirements

Please note that in order to file claims electronically you will need to be current on the version of Office Therapy you are running and current on your Annual Maintenance. Call DocuTrac at 800-850-8510 for assistance in updating your software and acquiring maintenance.

Gateway EDI

Currently Office Therapy generates HIPAA Compliant files for electronic submission. If you deal with only one managed care or insurance company, you may be able to file directly with that company.

DocuTrac has partnered with Gateway EDI to assure more efficient and effective processing of your claims when using Office Therapy software. For nearly 30 years, Gateway has been a recognized quality leader in electronic claims, serving more than 95,000 providers in the health care industry. Offering processing for primary and auto-generated secondary claims, as well as help 24/7, you can count on Gateway for follow-through and for service at the click of a button. Log onto their web site at www.gatewayedi.com.

Additional Clearinghouses

Other clearinghouses DocuTrac has contracted with for Office Therapy users are
i-Plexus Solutions, Availity, Emdeon, and Health Smart. You can log onto their web sites to check the Professional Payer lists to see if the managed care and insurance companies you are using are participating payers, as well as to check for fees.