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"Using Office Therapy and Gateway EDI has made the process of filing managed-care claims the easiest part of my day. The support they provide makes it all possible."

Margaret J. Magley, VisionQuest Psychotherapy, LLC

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Office Therapy® Features

Helps to keep you Organized, Improve Productivity, and Save Time

Office Therapy automates the billing process and centralizes your data. It
tracks all your charges, payments, and managed care transactions, and
generates client and financial reports. Produce client and insurance
bills including CMS 1500s. Office Therapy generates HIPAA compliant 837
files for filing claims electronically.

Report Essentials is a flexible, easy to use reporting tool in Office Therapy that allows you to filter and generate multiple reports in succession. Learn more...

Flexible, User Friendly Features in Office Therapy Include:

Data Capture and Management »
Transaction Processing »
Billing »
Insurance Filing »
Electronic Filing »
Managed Care »
Management Reporting »
Scheduling »
Credit Card Processing »

Office Therapy's unique customizable features puts the information you
need at your fingertips.

Office Therapy captures and organizes standard information about your
practice, including your clients, providers, insurance companies,
responsible parties, managed care contracts, and various types of
transactions (charges, payments, etc.). In addition, User Defined Fields
allow you to customize Office Therapy to support your operation's data
requirements, rather than the other way around. If there is specific
information you need, you can create custom lists that include user
defined fields at the client, provider, and insurance company levels. Once
defined, these fields become available to Office Therapy windows and
reports. Office Therapy also give you the flexibility to export data in
your lists to Microsoft® Excel, or to save as HTML, PDF, or RTF files and open in
Word to support custom reporting.

Transaction Processing - How it works

Charge and payment transactions are posted to the client ledger and
allocated to one or more responsible parties. An unlimited number of
parties can be set up for each client. As payments are posted they are
automatically allocated against all open charges using a FIFO
(first-in-first-out) algorithm. You can accept this allocation, or specify
your own.

Office Therapy comes preloaded with a set of charge and payment
transaction codes that can be customized.

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Office Therapy's billing wizard simplifies the billing process.

Billing statements can be produced at any time, although they are
typically produced on a periodic (e.g., monthly) basis. Each time you
start the billing process, a series of "billing experts" assist you in
making selections to control the process. The billing experts control
every facet of the billing process, including: type of billing cycle (full
cycle, reproduce a single bill, or produce a walk-out statement); end date
for the billing cycle; client and provider selection criteria; billing
statement sort order; information that appears on billing statements;
return address options; automatic interest calculation; and customized
billing statement messages.

Billing statements can be printed either on plain 8 1/2 X 11 paper or on
standard windowed billing statement forms.

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Whether you file electronically or paper-based, Office Therapy streamlines
the insurance fling process.

Insurance filing can be done at any time. "Insurance filing experts"
assist you in the process including: HCFA paper-based filing; HIPAA
Compliant 837 electronic filing; filing for secondary insurance; and
resubmission. Submission and resubmission are based on user-defined
parameters including client, provider, insurance company selection
criteria, and sort order.

Office Therapy comes with a powerful suite of management reports that
support the insurance filing and billing processes. Two of the key
management reports are the Payment Gap report and the Overdue Payment
report. The Payment Gap report and Overdue Payment report facilitate the
resubmission of unpaid insurance claims on a timely basis to ensure that
reimbursement occurs. The Payment Gap report identifies "payment gaps". A
payment gap occurs when a payment is received and allocated to a charge
that is newer than an earlier unpaid charge. The Overdue Payment report
identifies payments that are "overdue" based on user-defined criteria.

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Office Therapy has been Certified HIPAA Compliant for Electronic Filing.

Electronic filing is supported mainly through Gateway EDI, and through
i-Plexus, Availity, Emdeon, and CareVu, as well as other clearing houses.
Insurance and Managed Care Payer lists are posted on their web sites.
Office Therapy generates HIPAA Compliant 837 electronic files that are
submitted to your chosen clearing house.

Learn about the advantages and how to file electronically using Office
Therapy »

Monitor and manage your managed care contracts.

You can specify the number of visits, authorized procedures, a "from date"
and a "to date", and the status (active or inactive). When new charges are
posted to the client ledger, the right managed care contract is
automatically identified (more than one managed care contract can exist
for a client), the number of visits under this contract is incremented,
and the number of available visits under this contract is decremented.

Office Therapy's reporting tools identify expired contracts as well as
contracts that are about to expire, all based on user-defined parameters.

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Management Reporting

Office Therapy generates over 30 customizable reports. You can change the
sort order, modify filter criteria, and add and remove data from report
formats. Reports can be exported to Microsoft® Excel, or saved as HTML, PDF, or RTF files and opened in Microsoft Word to produce your own custom reports using your favorite office productivity tools.

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