Policies

DTI Sales and Refund Policies for Standard Edition Software

All prices quoted are in U.S. currency. Prices and fees are subject to
change without notice. We accept Visa, Master Card and American Express
cards on all phone, fax, and mail orders during business hours. On-line
purchases are through PayPal and can be completed in off hours.

Refund Policies

Software licenses fees are non-refundable once the software has been
unlocked. We regret that we cannot refund a license fee once software is
unlocked and registered. However, DTI offers trial uses of its software so
that potential clients may use the software to evaluate it for suitability
before purchasing license(s). Our sales staff is also available to answer
questions and assist in evaluating software needs.

All PayPal Sales are Non-Refundable. Be sure you are ready to purchase
before using PayPal. Take time to evaluate the software since all sales
through PayPal are final.

Refunds: Office Therapy, Office to-Go, and QuicDoc Standard Edition
software is refundable (unless purchased through PayPal), within 30 day of purchase and only if the software has not been unlocked and registered.

All refunds will incur a 10% processing fee.

The following fees are non-refundable:

License fees for the Lexi-Comp Drug Reference Library™
Upgrades fees
Maintenance fees
Shipping fees

Policies Regarding Sales of Additional Standard Licenses

Additional licenses can be purchased from DocuTrac. In order to obtain
additional licenses, you are required to have the most current version of
the software. If your version is not current, you will need to purchase an
upgrade, as well as the additional license(s).

To add the Lexi-Comp Drug Reference Database, to add E-Prescribe, and to
file Electronic Claims you must be running the most recent version(s) of
the software.

Policies Regarding Transferability of Licenses

Software licenses are not transferable. They cannot be sold or transferred
to another individual or agency. Network licenses are intended for use in
a single location. Network licenses cannot be switched to Group or Single
PC licenses.

Annual Maintenance for Network Licenses

If you wish to acquire annual maintenance and are licensed for a network
system, you are required to obtain maintenance for all licensed
workstations. If you do not wish to use all your workstations, you may
remove a workstation by calling our technical support department. You will
be required to remove the workstation(s) prior to obtaining maintenance.